- Expert advice from a single point of contact
- Reach your consultant directly by phone, email or chat
- Free, award-winning service for all IONOS customers
Best Customer Engagement Initiative
The answer to all your questions
Tailored, free advice
Available by phone, email, or chat
Always there for you
You can reach your personal consultant on business working days via a direct phone number, email, or chat. Alternatively, you can request a callback at a time of your choice.
As an IONOS customer, you can activate your personal consultant at any time, free of charge.
Bring your idea to life
.co.uk domain + personal consultant.
Turn your name into a brand and secure the perfect domain name. Includes email, private registration, and SSL security.
MyWebsite + personal consultant.
Intuitive drag and drop editor, pre-built templates, unlimited creative control, and stunning images. Includes an email address and domain.
Email address + personal consultant.
Easy to remember and professional – promote yourself, your company, or your project with a personalised email address.
European Contact Centre and Customer Service Awards
IONOS customer service wins gold
Your feedback is vital – it helps us make our products and services work better for you. Luckily, we get lots of input from you. The way we use your feedback to improve the customer experience won a gold award for Best Use of Customer Insight in 2020. Thanks for keeping us informed! Details of the award
We’re also proud that our personal consultant service received an award for the second time, taking silver for Best Customer Engagement Initiative at the 2020 European Contact Centre and Customer Service Awards. Details of the Award